Information We Collect

We collect information you provide when booking a service: name, phone number, email address, vehicle details, and location. We also collect anonymised usage data to improve our website and service.

How We Use Your Data

Your data is used solely to: fulfil your booking, send service updates (confirmation, reminders, status changes), process payments, and improve our service. We never sell your data to third parties.

To provide and maintain our service
To notify you about changes to your booking
To allow you to participate in interactive features
To provide customer support
To gather analysis or valuable information to improve our service

Data Protection

Your data is stored securely and retained only as long as necessary. We implement appropriate security measures including encryption, secure servers, and regular security audits. You may request deletion of your data at any time by contacting us.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analysing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

Under UK data protection law, you have rights including:

Access: You can request copies of your personal data.
Rectification: You can request correction of inaccurate data.
Erasure: You can request deletion of your data.
Restriction: You can request restriction of processing.
Portability: You can request transfer of your data.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us through our contact page.